Terms & Services

IF YOU DO NOT AGREE TO THE TERMS OF THE WEBSITE POLICIES, DO NOT ACCESS OR USE THIS WEBSITE

Please read the information below:

Information we collect about you

  • Where we store data
  • How we use your information
  • Disclosure of your information
  • Updating or correcting your personally identifiable information
  • Cancelling your account or deleting your personally identifiable information
  • Choices regarding control of your personally identifiable information
  • Information related to data collected through the Mrpoolleakrepair platform service
  • Data security
  • Cookies
  • Mobile analytics
  • Links to third party web sites and advertisers
  • Changes to this Privacy Policy
    Communities, forums, chat rooms, and message boards
  • Social media features
  • How do you contact us?

INFORMATION WE COLLECT ABOUT YOU

The data that we collect from you may be transferred to, and stored at, a destination in Singapore. It may also be processed by staff operating outside Singapore who works for us or for one of our service providers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Nuova will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

HOW WE USE YOUR INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our Website is presented in the most effective manner for you and for your computer
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection
  • If you pay for a service using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service
  • In any other way we may describe when you provide the information

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those, which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you use the Contact Us form on our site, we will respond to your inquiry and delete the information provided after your request has been fulfilled.

UPDATING OR CORRECTING YOUR PERSONALLY IDENTIFYING INFORMATION

You may change any of yours or your child’s Personally Identifiable Information online by logging into “Nuova in accordance with instructions posted elsewhere on this Website.

For Students, you may change your Personally Identifiable Information except your name and NRIC.

You may also access, request deletion, and correct yours or your child’s personal information and privacy preferences

6. CANCELLING YOUR ACCOUNT OR DELETING PERSONALLY IDENTIFIABLE INFORMATION

If you are Mrpoolleakrepair subscriber and would like to cancel your membership, please contact your sales representatives or contact nouvainternational@gmail.com. To have any personally identifiable information deleted, please contact: nouvainternational@gmail.com. We will retain yours or your child’s information for as long as your account is active or as needed to provide you services. If you wish to cancel yours or your child’s account or request that we no longer use your information to provide you services contact us at nouvainternational@gmail.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will respond to your request to access within 30 days.

COOKIES

When you use our Website we will store cookies on your computer in order to facilitate and customize your use of our Website.

What is a cookie? A cookie is a small data text file, which a website stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us.

Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our Website. The cookies make your use of the Website easier, make the Website run more smoothly, and save your logged-in state so that you do not have to log in each time that you visit the Website. You are always free to decline our cookies if your browser permits, but if you do so, our Website will not recognize your computer and you may not have access to all portions of the Website.

The use of cookies by our partners, affiliates, tracking utility company, service providers, is not covered by our Privacy Policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and service providers, use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.

We partner with third party ad networks to manage our advertising on other sites. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular advertisement.

MOBILE ANALYTICS

We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.

LINKS TO THIRD PARTY WEB SITES AND ADVERTISERS

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Our Website may contain hyperlinks to other third-party web sites, which may collect and disclose information in a manner that is different from our Website. We are not responsible for the collection, use, or disclosure of information collected through these third-party web sites, and we expressly disclaim any and all liability related to such collection, use, or disclosure. We recommend that you read the privacy policies of the other web sites. Additionally, other companies that place advertising on our Website may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

CHANGES TO THIS PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page (with a notice that the Privacy Policy has been updated on the Website home page). If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the primary e-mail address specified in your account and through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.


Your continued use of the Website after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.


If we make material changes to how we use Personal Information collected from Children under 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of their child’s personally identifiable information.

COMMUNITIES, FORUMS, CHAT ROOMS, AND MESSAGE BOARDS

If you choose to disclose Personally Identifiable Information on communities, message boards, forums, and the like, which may be accessible via this Website, you should be aware that such information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. To request removal of your personal information from our blog or community forum, contact us at nouvainternational@gmail.com. You acknowledge and accept that any submissions to chat rooms or other public areas on this Website are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for all activity conducted by you via communities, forums, message boards, chat rooms, etc. Please be careful and responsible whenever you are online.

SOCIAL MEDIA FEATURE

Our Website includes Social Media Features, such as Widgets, such as the Add this button or interactive mini-programs that run on our Website. This feature may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.

HOW DO YOU CONTACT US WITH QUESTIONS?

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us.

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